From a very young age, Mai was sensitive to everyone’s needs and desires to connect to others. People don’t just want to be heard, but also understood. She loves finding out about people’s life stories and is fascinated by everyone’s different experiences. Coming from an immigrant family, Mai witnessed her family struggling to integrate in such a diverse society and so she appreciates acts of kindness and selflessness. Stories of overcoming hardship to achieve one’s dreams gives her courage to stand up in the presence of obstacles. That inspires her to help others to be happier and reach their goals.